Privacy Policy

Effective Date: June 1, 2026

Welcome to the Privacy Policy of Gregdo Pte Ltd (“we,” “us,” or “our”). Gregdo Pte Ltd is a digital agency and technology service provider registered in Singapore. We respect your privacy and are committed to protecting the personal data of our e-commerce customers, our business clients, and end-users interacting with our platform integrations.

This Privacy Policy explains how we collect, use, process, disclose, and manage data through our website, WooCommerce store, custom developments, and integrations with third-party platforms (including Meta and Singpass).

1. Information We Collect and Process

We collect and process personal data strictly necessary to fulfill your orders, provide secure digital services, and run platform integrations on behalf of our clients.

A. Data Collected via our WooCommerce Store & Services:

  • Customer & Billing Information: When purchasing domain names, hosting packages, or booking “coding for hire” services, we collect your name, billing address, business name, email address, phone number, and payment details.
  • Technical Provisions for Domains and Hosting: For domain registration and hosting provisioning, we collect necessary technical configuration files, domain ownership details, and registry information required by international and local domain registries.

B. Identity Verification via Singpass:

  • Singpass Login Data: To provide secure, verified user authentication, our platform utilises Singapore’s national digital identity system, Singpass.
  • Scope of Data: When you authenticate using Singpass, we only access and retrieve the specific, minimised identity vectors explicitly approved by you during authorisation (such as your verified name and unique identifier) to log you securely into our system. We do not store your Singpass credentials or access any unapproved personal data records.

C. Meta Platform Data & Integrations:

  • As a Tech Provider, we connect to third-party APIs (such as the Meta Graph API) to enable features like marketing lead synchronization, automated customer workflows, and e-commerce platform management for our business clients. This data may include public profiles, user IDs, lead form submissions, or access tokens.

2. How We Use Your Data

We adhere strictly to the principles of data minimization. We only use your data to:

  • Process transactions, manage domain registrations, and provision secure web hosting infrastructure.
  • Authenticate your identity securely via Singpass to prevent fraud and secure user accounts.
  • Execute custom “coding for hire” contract obligations and system integrations.
  • Deliver, maintain, and support custom automated data pipelines and CRM synchronization tools for our business clients using Meta Platform Data.

Data Protection Guarantee: We do not build or augment hidden user profiles outside the strict operational requirements of our services. We never sell, rent, lease, or distribute personal information or platform data to third-party advertisers or brokers.

3. Data Infrastructure, Storage, and Third-Party Processors

To maintain strict platform security and high-speed delivery of digital products, our WooCommerce store, custom hosting environments, and automation workflows operate inside secure, enterprise-grade cloud systems.

Data may transiently pass through or be securely stored by our verified infrastructure partners, such as OVH Singapore, under strict confidentiality agreements in compliance with Singapore’s Personal Data Protection Act (PDPA).

4. Data Retention and Deletion

We store your data only for as long as necessary to fulfill the commercial transactions you initiated, manage your active hosting/domain subscriptions, support client integrations, or comply with legal and financial auditing regulations in Singapore.

User Deletion Requests: You have the right to request the erasure of your personal data at any time. If you wish to close your account, delete your WooCommerce customer profile, or remove historical data, please contact our data protection coordinator.

How to Request Deletion: Please submit your erasure or data access requests directly to our data protection coordinator at [email protected].

5. Legal Obligations and Public Authority Requests

We maintain a robust legal framework regarding data requests from public or governmental authorities. We require an exhaustive legal review of any incoming data request, enforce strict data minimisation to ensure only the legally mandated minimum information is disclosed, document all interactions, and reserve the fundamental right to challenge any requests deemed unlawful, overboard, or invalid.

6. Contact Information